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OUR CANCELLATION POLICY

If you are obliged to cancel your booking you should write or call to SAROsurf Camp Morocco immediately. The following sliding scale determines if your deposit is refundable:

* Cancellation over 6 weeks before departure date – loss of 30% of deposit

* Cancellation 4-6 weeks before departure date – loss of 50% of deposit

* Cancellation 2 – 4 weeks before – loss of 75% of deposit

* Cancellation under 2 weeks before – loss of 100% of deposit


Cost is cost of Package/s including and excluding accommodation, day trips and all accommodation booked outside of packages

OUR PICKUP / TRANSFER CANCELLATION POLICY (INCLUDING NO SHOW)

If you have ordered a taxi or transfer from us and cancel it within 24hrs of expected arrival time you will be charged 100% of the fare. If you wish to cancel a taxi prior to 24hrs within expected arrival time you must notify SAROsurf Camp Morocco via email.

Our drivers wait at the Airport exit with your name on a sign. This is where you are expected to meet them.

They receive flight numbers and arrival time information to follow flight delays.

If you have requested a Bus Station transfer from AGADIR MESSIRA, wait for the driver at ‘bus parking’. The drivers will wait up to an hour without extra charge in case of any late arrivals.

Arrivals to Inezgane must notify SAROsurf Camp Morocco by email 24 hrs prior

DIRECTIONS

If you are coming from the airport:

We can organize an airport transfer for 30€ total, just send us your flight details, including:
– flight number
– expected arrival time

If you are arriving by bus into Messira, Agadir:

There for your comfort and convenience we can arrange a taxi for you for 20€, just let us know:
– what bus you are coming by (CTM or Supratours being the most comfortable, but local coach buses are cheaper) 
– what time you departed (this helps more than arrival time sometimes)
– where you are coming from
– expected arrival time

OR

You may also choose to find your own way. In this case:

  1. Take a red petit taxi to Batwaar (10dh total).
  2. From Batwaar listen out for the taxi driver calling out “Tamraght/Taghazout”. The cost of this is 10dh each OR 60dh if you pay for all the seats. You can also take the bus #32 to Tamraght for just 5.5dh each.
  3. Get off at the bust stop across from Ocean Source Restaurant in Tamraght – about 2.5 mins after Banana Village/Aourir (the bus stp will be on your left)
  4. Across the street from the Bus Stop you will see a Currency exchange . walk down that road, make your 2nd Left then the Surf Riad will be a block back on your Right.
  5. We will meet you in the Lobby.

***The above option is more difficult at night as the taxi services slow down after 20:00***

***’Night Time Prices’ are 1.5x the day time price (listed above) and they start at sun down***

P.s. If you miss the first stop in Tamraght its fine, just walk back from the next one

If you get lost and you end up taking a taxi and the driver needs to speak to us, just call.

If you arriving by bus into Inezghan, Agadir:

There for your comfort and convenience we can arrange a taxi for you for 20€, just let us know:
– what bus you are coming by (CTM or Supratours being the most comfortable, but local coach buses are cheaper) 
– what time you departed (this helps more than arrival time sometimes)
– where you are coming from
– expected arrival time

OR

You may also choose to find your own way. In this case:

  1. Take a blue collective/grand to Batwaar (5dh each).
  2. From Batwaar listen out for the taxi driver calling out “Tamraght/Taghazout”. The cost of this is 10dh each OR 60dh if you pay for all the seats. You can also take the bus #32 to Tamraght for just 5.5dh each.
  3. Get off across the camping in Tamraght – about 2mins after Banana Village/Aourir (the camping will be on your left)
  4. Turn right at the Currency Exchange, make your 2nd Left and the SUrf Riad will be a block back on the Right.
  5. We will neet you in the Lobby.

***The above option is more difficult at night as the taxi services slow down after 20:00***

***’Night Time Prices’ are 1.5x the day time price (listed above) and they start at sun down***

If you are coming from Essaouira:
1/ Take a local coach bus to Tamraght (ask the driver to drop you in Tamraght – the next village after Taghazout and before Banana Village/Aourir)

2/ Turn left at Currency Exchange, make 2nd Left and the Surf Riad is one block back on the Right.

***If you take a CTM or Supratours it won’t stop till Agadir. So follow the directions from Messira Bus Station***